As always, we want to extend our thanks and appreciation to the public safety community, our clients and business partners; whether they are first responders, government entities, technology and communications agencies, private sector firms, or international organizations.
Since the initial COVID 19 outbreak agencies have been forced to re-engineer their business processes to accommodate new requirements and new mandates while at the same time maintain the high standards which are demanded of them. This meant looking at the organization from multiple perspectives to arrive at solutions needed to address the varying levels of changes to the operating environment.
The attention on reform provides departments the ability to take an objective and comprehensive review of their current state of their agency to identify opportunities for improvement. However, reform implies change and the statement “not every department has a positive culture for change” will surprise no one.