Winbourne Consulting NG911
911 Implementation

911 Funding Legislation

The FCC has adopted rules under Section 506 of Ray Baum’s Act to ensure that “dispatchable location” information is conveyed with 911 calls so that first responders can more quickly locate the caller.

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Winbourne Consulting Smart City

Does your PSAP have an actionable plan for NG911?

NG911 technicians should have 24/7 access to the equipment rooms. Many PSAPs have a designated 911 or IT person but in their absence, there should be a mechanism for qualified NG911 technical support people to access the NG911 equipment area at any time.

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Winbourne Consulting Chatbot Solutions

Can Chatbot Solutions Assist Public Safety?

Chatbots are low-cost software applications that use Artificial Intelligence (AI) to simulate human conversation through voice commands or text chats or both. They can mimic written or spoken human speech for the purposes of simulating a conversation or interaction with a real person with more than 90 percent accuracy.

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