AI-powered speech recognition and natural language processing technologies can analyze emergency calls in real-time. By transcribing and extracting essential information, these systems can help call takers identify critical details such as the location, number of shooters, and weapons involved more efficiently.
More than 98% of 988 Suicide & Crisis Lifeline contacts are resolved at that first point of contact, with no need for additional services to be dispatched.
Public Safety GIS data does not have to be a one-off from other City/County GIS data. All City/County departments can benefit from the improved quality of Public Safety GIS data.
We must continue to search for ways to articulate and support policy-relevant research and build police models based on data, science, and criminology rather than the gravitational pull of habit and tradition.
Telecommunicators are the first voices a 911 caller hears on perhaps the worst day of their life as they report their baby not breathing, a drive-by shooter just shot their son, or their mother seems to be having a heart attack and is not responding. Telecommunicators assess the situation and provide a calming voice to the caller until the first responders
Templates used to solicit lessons learned feedback can be as simple or complex as needed to meet the project’s needs.
We will continue investing in 2023 and beyond to provide our US-based and international clients with the tools and resources to implement strategic goals and objectives successfully.
While some of the infrastructure, security, network speed, and redundancy issues have been overcome, many agencies are struggling with being able to duplicate the resiliency, speed, and security of existing on-premise solutions.