Emergency Communications

National Telecommunicators Week 2023: Celebrating the First, First Responders

Telecommunicators are the first voices a 911 caller hears on perhaps the worst day of their life as they report their baby not breathing, a drive-by shooter just shot their son, or their mother seems to be having a heart attack and is not responding. Telecommunicators assess the situation and provide a calming voice to the caller until the first responders

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Winbourne Consulting NG911
911 Implementation

911 Funding Legislation

The FCC has adopted rules under Section 506 of Ray Baum’s Act to ensure that “dispatchable location” information is conveyed with 911 calls so that first responders can more quickly locate the caller.

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