White Papers


Public Safety Grade Data Centers Evaluation Guidelines Series Step 1 - Data Center Evaluation in an Era of Industry Disruption

​Public safety technology is a complex and ever-changing ecosystem.

This iCERT Cloud Working Group paper is part of a continuing series of iCERT publications, webinars, public events, and other efforts intended to provide public safety agencies with guidance for evaluating decisions related to the acquisition, maintenance, and operation of such technologies. To make information more digestible, this and subsequent Working Group papers will focus on just one or two issues related to cloud technologies.


Military and Civilian Collaborations in Deploying Next-Generation 9-1-1

The objective of this work was to examine the challenges DoD 9-1-1 emergency call centers, also known as public safety answering points (PSAPs), face in making the necessary migration from the legacy, analog-based, 9-1-1 environment to the nextgeneration 9-1-1 (NG911) based on digital technologies; to determine the risks in not making the migration; and to ensure that today’s capability gap between DoD and civilian first responder agencies does not endure in the NG911 environment.


CAD-to-CAD Interoperability

​Faster Response Times and Saving Lives

This White Paper is intended for agencies engaged in providing 9-1-1 Dispatch services as part of a Public Safety Answering Point (PSAP).  It will examine how sharing data and resources can benefit not only the PSAPs and the agencies they serve, but can have a direct correlation to faster response time and saving lives.​


Smart Cities and Next Generation 911

Fostering Collaboration and Sharing of Intelligence 

This White Paper will address the potential benefits for integrating the ongoing Smart City initiatives with implementing a Next Generation 911 solution.


NIBRS Compliance

Are You Ready?

NIBRS is the acronym for the National Incident-Based Reporting System, a detailed, incident-based crime data collection methodology for law enforcement agencies that replaces the current Uniform Crime Reporting (UCR) Program protocol. This White Paper address the steps and timeline for the required conversion to NIBRS.



What is the Safe Cities –

Smart Cities Movement?

Over the past 3-5 years, a term has come to dominate the public safety and technology international market place — this term is referred to as the Safe City concept.  This White Paper looks at the main elements of the Safe City concept, drawing on the experience of many of the world’s large metropolitan areas.


Internet of Things (IoT) and Next Generation 911

How the applications, devices and systems interact with or without human intervention

A new and evolving term is becoming the recipient of much investment and interest—the Internet of Things or IoT.  This White Paper address the devices using Internet-based communications, and how the applications, devices and systems interact our emergency response system. 


Data – Driven Government

The Role of Chief Data Officers 

Winbourne Consulting has signed a partnering agreement with the Boston-based Institute for Excellence in Government, Inc., to provide a variety of big data-related services for our clients.  The attached White Paper focuses on strategy development, management-level training, Chief Information Officer and Chief Data Officer support, and tailored consulting services.  

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