Industry News
Telecommunicator Reclassification
9-1-1 dispatchers and telecommunicators perform sophisticated, skilled, challenging work every day. Their work requires not just tolerance for stress, but also specialized training, expertise, and skills.
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Winbourne Insights
Public Safety Grade GIS: The Need for a Public Safety GIS Master Plan
Public Safety GIS data does not have to be a one-off from other City/County GIS data. All City/County departments can benefit from the improved quality of Public Safety GIS data….
Winbourne Services
International Services
Winbourne Consulting is recognized as a worldwide leader, providing consulting and project management services to governments, multilateral development banks, and supporting international foreign aid programs worldwide. Our services have ranged from designing nation-wide solutions for emergency communications and emergency management to Smart City and e-government infrastructure solutions. Our goal is to provide each client practical, cost effective, long-term solutions.
About Winbourne
Winbourne received a 99% highly satisfied rating from our clients for 2022.
The quality of our client services is measured annually through client satisfaction surveys. Our firm has maintained a 96-99% highly satisfied rating from our clients for the past 17 years. We also review the performance of our projects on a real-time basis, communicating regularly between senior management and project staff.
Areas of Focus
9-1-1 Emergency Communications
Our firm is one of the leading providers of Next Generation 911 (NG911) consulting and project management services. Our team has supported over 30 states and local jurisdictions on both planning and implementing NG911 solutions.
Public Safety Systems
Winbourne Consulting provides needs assessments, vendor compatibility evaluations, RFP requirements, demo scenario development and contract negotiation services to PSAPs across the United States and Internationally.
Digital Evidence and Body Worn Cameras
Winbourne Consulting has assisted major state and local law-enforcement agencies to define requirements, establish policies and procedures, determine total cost of ownership, and upgrade the local technical and operational infrastructure to support the use of these systems.
Mission Critical Facilities
Winbourne Consulting has considerable experience in the design, construction and operation of Command Centers in support of public safety and other agency mission-critical operations.
Smart Cities
Our firm is one of the leading public safety communications systems consulting firms in the world. Winbourne Consulting served as the technology consultant to the Fairfax County, VA M-PSTOC to integrated traffic and public safety systems.
Big Data
Winbourne Consulting assists governments at all levels in leveraging the vast amounts of data available today to drive performance improvements. We provide strategy development, management-level training, Chief Data Officer support and tailored consulting services.