We continually broaden our comprehension of the intricate challenges confronted by agencies globally.
Over 300 North American cities and counties now use 311 as a primary source of information. During the Covid-19 pandemic, 311 was the source of information used to protect residents and their families.
While some of the infrastructure, security, network speed, and redundancy issues have been overcome, many agencies are struggling with being able to duplicate the resiliency, speed, and security of existing on-premise solutions.
The FCC has adopted rules under Section 506 of Ray Baum’s Act to ensure that “dispatchable location” information is conveyed with 911 calls so that first responders can more quickly locate the caller.
Templates used to solicit lessons learned feedback can be as simple or complex as needed to meet the project’s needs.
Telecommunicators are the first voices a 911 caller hears on perhaps the worst day of their life as they report their baby not breathing, a drive-by shooter just shot their son, or their mother seems to be having a heart attack and is not responding. Telecommunicators assess the situation and provide a calming voice to the caller until the first responders arrive.
We must continue to search for ways to articulate and support policy-relevant research and build police models based on data, science, and criminology rather than the gravitational pull of habit and tradition.
Public Safety GIS data does not have to be a one-off from other City/County GIS data. All City/County departments can benefit from the improved quality of Public Safety GIS data.
More than 98% of 988 Suicide & Crisis Lifeline contacts are resolved at that first point of contact, with no need for additional services to be dispatched.
AI-powered speech recognition and natural language processing technologies can analyze emergency calls in real-time. By transcribing and extracting essential information, these systems can help call takers identify critical details such as the location, number of shooters, and weapons involved more efficiently.
We honor the memory of the first responders who bravely risked their lives to save others, the innocent victims who lost their lives, and their families and friends who continue to grieve their loss.
At Winbourne Consulting, we combine the operational aspects of services with technical knowledge and practical experience to provide our Public Safety customers with a wide range of services and in-depth expertise in multiple disciplines. Let us know how we can help you.
1101 Wilson Boulevard, Sixth Floor
Arlington, VA 22209
Phone: 703.584.5350
Fax: 703.935.1147
E-mail: info@w-llc.com
