Ramsey County MN, a prior customer of Winbourne Consulting, where we assisted the county in developing a number of Standard Operating Procedures for their public safety agencies; is planning for new teams of 911 responders.

Ramsey County Ramsey County 911 operators could soon dispatch social and mental health workers, child welfare staff and even nonprofit employees to crisis calls, in one of the most dramatic transformations of the emergency call system since its inception half a century ago. Click here to read the full article.