Angela is a seasoned professional with a 27-year background in public safety with certifications as a Certified Public Manager from KU and a Registered Public Leader accredited by APCO. Angie managed a standalone PSAP and Emergency Management Division for 12 years and worked as a state-level contractor specializing in NG911 integrations for three years. She provides crucial operational support to PSAPs, offers technical guidance, and assists in adopting and optimizing NG911 technologies. Angie excels in crafting detailed RFP documents, evaluating vendors, and providing technical writing services to support the implementation and maintenance of 911 solutions. Her support services are tailored to boost operational efficiency and facilitate public safety agencies’ effective adoption of NG911 capabilities.