Cloud Computing While some of the infrastructure, security, network speed, and redundancy issues have been overcome, many agencies are struggling with being Read More »
911 The FCC has adopted rules under Section 506 of Ray Baum’s Act to ensure that “dispatchable location” information is conveyed Read More »
311 System 311 Services – A Key Step in the Global Transition to e-Government Services Over 300 North American cities and counties now use 311 as a primary source of information. During the Covid-19 pandemic, 311 was the source Read More »